In these terms, My Bridesmaid or we means My Bridesmaid LLP (OC311407) and the Website means www.mybridesmaid.com. These terms apply to all orders placed and an agreement to sell you the item is made on the basis of these terms when we accept your order through the Website.

1. Your account

To be eligible to purchase items on the Website and lawfully enter into and form contracts on the Website under English law you must:

a) Register by providing your real name, billing address, phone number, e-mail address, payment details and any other requested information;

b) Stipulate a valid United Kingdom ("UK") delivery address. Please note that PO box numbers, hotels and accommodation addresses are not acceptable;

c) Be over 18 years of age;

d) Possess a valid credit or debit card issued by a bank authorised and regulated by the Financial Services Authority; and Inform us immediately of changes to the information in paragraph 1(a) above that you provided when registering. You can access and update your details in the My Account area of the Website.

In making an offer to buy an item, you specifically authorise us to transmit information (including any updated information) or to obtain information about you from third parties from time to time, including but not limited to, your debit or credit card number or credit reports, to authenticate your identity, to validate your credit card, to obtain an initial credit card authorisation and to authorise individual purchase transactions. Purchases made on the Website are for the personal or gift use of the buyer only and are not to be used for re-sale, commercial purposes or any other commercial benefit.

If you use the Website, you are responsible for maintaining the confidentiality of your account and password and for preventing unauthorised access to your account. You agree to accept responsibility for all activity that occurs under your account. You should take all necessary steps to ensure that the password to your account is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner.

2. Ordering

Orders are accepted at My Bridesmaid's discretion but they are normally accepted if the item is available, the delivery and billing address is in the UK, and your credit or debit card is authorised for the transaction.

After you place an order with My Bridesmaid, we will send you an e-mail confirming receipt and details of your order. Your order represents an offer to us to purchase an item which is only accepted by us when we send e-mail confirmation to you that we've despatched that item to you. Any other items on the same order which we have not confirmed as despatched do not form part of that contract.

Please note that delivery times are estimates. They are not guaranteed and should not be relied upon. When we process your order, we will inform you by e-mail should any products you order be unavailable.

Ownership of the item remains with My Bridesmaid until My Bridesmaid has received payment in full.

We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure but, in the absence of negligence on our part, we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the Website.

3. Delivery/returns

Most of our goods are despatched within 14 days from receipt of your order, but please allow up to 28 days for delivery. At present we only deliver to the UK. If you wish to return an item you have received, you can return it to My Bridesmaid provided it is in perfect condition, unopened and unused. Items should be returned in original packaging within 30 days of receipt for an exchange or refund. If items are purchased as a set, we can only accept returns of the complete set, not individual items. We cannot accept returns on opened cosmetics or fragrances and apparel that has been opened or worn. For hygiene reasons earrings are not returnable. Refunds will be credited to the original purchase method - no cash refunds are available. Items should be returned via Royal Mail. We recommend Royal Mail Recorded Signed forTM but as a minimum, please obtain a certificate of posting since we can not be held responsible for items lost in the post. Your original invoice (or invoice number) must be enclosed along with details of the reason for the return (see the space on invoice provided). Original postage and packaging costs and those incurred returning the item(s) are not refundable. You may cancel your order and receive a full refund for the purchase made from the Website anytime from the date you placed the order until seven working days after the goods are delivered. If you choose to cancel your order you must notify us in writing, either by letter or email to: customerservice@mybridesmaid.com . If your order has already been despatched by the time you cancel the order you will be required to return the item(s) and to pay the postage costs of the return. Items personalised for you may not be cancelled or refunded.

Our address for all returns is:

My Bridesmaid
Unit 295
56 Gloucester Road

This policy does not affect your statutory legal rights.

4. Product Information

Each item on our Website is sold subject to its product description. While we take all reasonable care to ensure that all details, descriptions and prices of items appearing on the Website are correct, it is possible that the information appearing on the Website may not always reflect the position at the moment you place an order.

Due to technical limitations of colour reproduction and individual colour settings of your computer screen, slight variations between the colour and texture of the actual product and the image of the product shown on the Website are possible and should therefore be expected.

If you have any allergies please view the ingredients of items in our spa range before deciding to make a purchase. Any purchase is made at your own risk.

Some of our spa products contain essential oils which are not suitable for use during pregnancy or whilst breast feeding.

5. Payment

All prices are inclusive of Value Added Tax (at the current UK rate of 20%) and are correct at the time of posting the information. The total cost of your order is the price of the items ordered plus any postage costs displayed during the checkout process.

You confirm that the credit or debit card that is being used is yours. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to or does not, for any reason, authorise payment to us, we will not be liable for any delay or non-delivery.

We are unable to accept credit or debit cards that are due to expire within five days of the date that any order is placed on the Website.

6. Refusal of Transaction

We reserve the right to withdraw any item from the Website at any time and/or remove or edit any material or content on the Website. We may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any item from the Website whether or not that item has been sold; removing or editing any material or content on the Website; refusing to process a transaction or unwinding or suspending any transaction after processing has begun.

When you use the Website, or when you send e-mails or when we communicate with you by e-mail or by posting notices on the Website, communication between us is by electronic means. For contract purposes, you agree to receive communications from us by electronic means and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. This policy does not affect your statutory legal rights.

7. Limitation of Liability

My Bridesmaid makes every effort to ensure that the Website is free from viruses or defects. However, we cannot guarantee that your use of the Website or any other third party website accessible through the Website won't cause damage to your computer. It is your responsibility to ensure that the right equipment is available to use the Website and screen out anything that may damage it. My Bridesmaid will not be liable to any person for any loss or damage which may arise to computer equipment as a result of using the Website or any other third party website accessible through the Website.

My Bridesmaid makes no representations or warranties in connection with the Website, whether express or implied, including but not limited to warranties of satisfactory quality, non-infringement or fitness for a particular purpose, except to the extent such warranties are not legally excludable. To the fullest extent permissible My Bridesmaid will not be liable for interruption of business; loss or damages of any kind incurred as a result of dealings with or the presence of the Website or any other third party website accessible through the Website; access delays or access interruptions to the Website; computer viruses, system failure or any malfunction which may occur in connection with your use of the Website; any inaccuracies or omissions or misleading, false or deceptive statements in the content; or, any events beyond My Bridesmaid's reasonable control. Furthermore, to the fullest extent permitted by law we will not be liable for any direct, indirect, special, incidental, consequential or other loss or damages of any kind related to your use of the Website and in no event shall our maximum aggregate liability exceed the value of the item purchased by you.

My Bridesmaid shall not be liable to you by reason of any delay in performing, or any failure to perform, any of My Bridesmaid's obligations in relation to the item if the delay or failure was due to any cause beyond My Bridesmaid's reasonable control.

Any disclaimers and exclusions of liability in these terms & conditions shall not apply to any damages arising from death or personal injury caused by the negligence of My Bridesmaid or any of its members, employees or agents or fraud. These disclaimers and exclusions shall be governed by English law. If any provisions of these disclaimers and exclusions are deemed to be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

On the Website, we may provide links to the websites of other businesses. We do not accept responsibility for examining or evaluating, and we do not warrant or endorse the offerings of any of these businesses or individuals, or the content of their websites. My Bridesmaid does not accept any responsibility or liability for the actions, products, and content of any of these and any other third-parties.

8. Intellectual Property Rights

Save as otherwise disclosed, all content (and compilation thereof) included on the Website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of My Bridesmaid or its content suppliers. You acknowledge and agree that all copyright, designs, trademarks and all other intellectual property and material rights relating to the Website content, including My Bridesmaid software and all HTML and other code contained in the Website, shall remain at all times vested in My Bridesmaid and/or are the property of their respective owners. All such content, including third party trademarks, designs and related intellectual property rights mentioned or displayed on the Website are protected by national intellectual property and other laws and international treaty provisions.

You are permitted to use the content on the Website only as expressly authorised by My Bridesmaid and/or its third party licensors. Any reproduction or redistribution of the above listed content is prohibited and may result in civil and criminal penalties. Violators will be prosecuted to the fullest extent permissible under applicable law. Without limiting the foregoing, copying and use of the above listed materials to any other server, location or support for publication, reproduction or distribution is expressly prohibited. In particular, you may not utilise any data mining, robots, or similar data gathering and extraction tools to extract (either once or several times) for re-utilisation of any substantial parts of the Website, without My Bridesmaid's express written consent.

My Bridesmaid respects the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please inform us by e-mail at customerservice@mybridesmaid.com or at the registered address below.

9. Website access

You must not use the Website in any way that causes, or is likely to cause, the Website or access to it to be interrupted, damaged or impaired in any way.

You understand that you, and not My Bridesmaid, are responsible for all electronic communications and content sent from your computer to us and you must use the Website for lawful purposes only. My Bridesmaid reserves the right (but not the obligation) to remove or edit any content.

You must not use the website for any of the following:
for fraudulent purposes, or in connection with a criminal offence or other unlawful activity
to send, use or reuse any material that is illegal, offensive, abusive, indecent, defamatory, obscene or menacing; or in breach of copyright, trademark, confidence, privacy or any other right; or is otherwise injurious to third parties; or objectionable; or which consists of or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any "spam"
to cause annoyance, inconvenience or needless anxiety
10. Law, jurisdiction and language

The Website, any content contained herein and any contracts entered into as a result of usage of the Website are governed by English law. The parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales. All contracts are concluded in English.

11. Registered Address

The registered address of My Bridesmaid LLP is:

28 Anchor Brewhouse
Shad Thames

LLP registered number: OC311407
VAT registration number: 853 7685 81

These terms & conditions do not affect your statutory legal rights. © Copyright 2015 My Bridesmaid LLP